Returns Policy

We do not accept returns or refunds. You must contact us within 5 days (for Australian customers) or 14 days (for international customers) from the original shipping date, to be eligible for an exchange. If you have placed an order while a sale/promotion is running and have forgotten to use the discount code we are unable to refund or create a new order for you.

Our brands stands for sensuality, accentuating the womans figure, all while giving our customers quality. If a garment has all security tags and labels, we are happy to exchange for another size or store credit. Please note you can only exchange it to items of the same value or above.

Please note Ooh The Label does not cover the shipping cost when sending your items back to us, this will be the customers responsibility. We advise our customers to keep your tracking number when returning your items back to us, we are not responsible for any loss of packages when you are returning. We will only accept items which have been unworn, unmarked, and still with original tags and packaging.